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People says

Do you have items you no longer use or want to sell?

Send us a communication describing the object, if possible attaching a photograph and how much you would like to make.

We will send you a communication on the sales rules and the steps to be able to sell it with us!

Send an email to admin@horizon.it

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Online store with many useful products for the home and many other items. I found some beautiful and particular objects! Fast delivery and goods arrived with excellent packaging.

R.M.

I bought many beautiful items and gifts and the goods always arrived on schedule, packaging and product intact. A nice experience.

I.G.

Many interesting and original products at a low price. Purchased an aesthetic and very effective mosquito repellent lamp.

M.B.

Bought valuable, original products and very affordable prices.

N.A.

Simple navigation, lots of useful and original products at very affordable prices! Advice!

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How to make a return

procedura resoStart the procedure

of return

Go to the contacts section of the horyzon.it website, select subject "return communication" enter all the data related to the purchase of the product (product name, invoice number, delivery details of the courier, date of receipt of the product, product anomaly or reason for the return decision), send the request.

click Return this object.

procedura resoReturn

the object

When Horyzon authorizes you to return the item, prepare and ship within 10 business days from the time Horyzon accepted the return. In case of damaged object or not conforming to the description, the shipment is at the expense of Horyzon.it and it is Horyzon who must provide you with a shipping label for return. If, on the other hand, you changed your mind after the purchase, the shipping costs to return the item are at your expense.

procedura resoWait for the seller

receive the object and authorize the return

You can track the shipment and see when the item was delivered to the seller and wait for permission from Horyzon.it after the item returned has been objectively verified.

procedura resoGet a

Refund

Horyzon will carry out the necessary checks, if the report is of anomalies or non-conformity of the product, and initiates the refund procedure, (if you authorize the return), which must take place within 15 days from the date of receipt of the returned goods.

Problems with a return or object that does not conform to the description

If, for a purchase paid for by credit, debit or PayPal card, you receive an item that is damaged or does not comply with what is described in the listing or encounter problems with its return, please contact the Customer Service immediately by sending a communication to horyzon@global-shopping.eu

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